The Legal Practice Solicitors Privacy Policy
Introduction
The terms, (“we”, “us”, or “our”), is The Legal Practice Solicitors limited Company
Your privacy is important to us and we are committed to protecting and respecting your privacy. This policy outlines how we collect, use, store, and share your personal data in accordance with the applicable data protection laws. We are registered with the UK Information Commissioner’s Office (ICO) as a data controller under registration number Z9923819.
Please read this Privacy Statement carefully, as it explains how and why we collect, use, and protect the personal information you provide to us.
1. What Information in Capitals We Collect
- When you engage our services as a client so that we can deliver legal assistance.
- During the course of managing your matter, whether through our electronic systems, website, written correspondence, or phone calls.
- When you contact us to request information, support, or guidance.
2. What Personal Data We Process
We may collect and process the following categories of personal data:
- Contact details (name, address, email, phone number, date of birth, National Insurance Number)
- Identification documents (passport, driving licence, utility bills, national identity card)
- Financial information (bank details, source of funds)
- Financial information (bank details, source of funds)
- Case-related information (legal issues, correspondence, supporting documents)
- Employment/Self Employment details
3. How We Collect Your Data
We collect personal data:
- When you contact us or engage us for legal services
- Through forms on our website or during consultations
- From third parties such as other legal professionals, government bodies, or financial institutions
- From public records and databases (e.g., Land Registry)
4. Why We Use Your Data
We use your data:
- To provide legal advice and represent you
- To verify your identity and perform Anti-Money Laundering (AML) checks
- To verify your identity and perform Anti-Money Laundering (AML) checks
- To comply with legal or regulatory obligations
- To protect our legal rights
5. Purposes for Using Your Data & Legal Reasons
We use your personal data only where we have a lawful reason to do so. This includes fulfilling our contract with you- such as assessing your needs, providing legal services, and sharing service details- as well as meeting legal obligations like verifying your identity and complying with anti-money laundering and data protection laws. We also rely on our legitimate interests to manage your case, maintain good client relationships, improve our services through training and audits, and operate effectively as a business, including in the event of a sale or transfer. Where required, we use your data to comply with court orders or other legal duties. If you’ve given consent, we may also use your data to send updates, marketing communications, or for any other purpose you’ve agreed to.
6. Data Sharing
We may share your personal information with third parties where necessary to provide our services and to meet legal or regulatory obligations. These may include:
- Regulatory and Government Authorities, such as HMRC, Companies House, the Probate Registry, Court of Protection, or HM Land Registry, to comply with legal requirements.
- Credit Reference Agencies, to verify your identity in accordance with our legal obligations.
- Property Search Companies, to identify any issues that could affect your decision to buy or sell property.
- Insurers, either to arrange suitable financial cover for an identified insurable risk or in connection with a claim you make against us.
- Insurers, either to arrange suitable financial cover for an identified insurable risk or in connection with a claim you make against us.
- Legal Experts and Barristers, where necessary to advise or represent you in your matter.
- Courts, Tribunals, and Other Legal Bodies, as required for your case.
- We also use trusted IT, file storage, and email service providers, all of whom are bound by strict confidentiality agreements.
- Please note, we do not sell or rent your personal information to any third parties.
7. Data Retention
Type of Personal Information and Retention Period
General Personal Data
- (Includes standard personal information, identity details, and financial data)
- Retained for 6 years after the end of our business relationship with you, or the conclusion of your matter – whichever is later.
Client Due Diligence Documents
- (Includes passport, driver’s licence, bank statements, and supporting documents provided for fraud and money laundering checks)
- Retained for 5 years after the end of our business relationship with you, or the conclusion of your matter – whichever is later.
Special Categories of Personal Data
- (Sensitive data such as health or other protected information)
- Retained for 6 years after the end of our relationship with you.
CCTV Footage
- (If you visit our offices)
- Retained for 30 days only.
8. Your Data Rights
You have the right to request access to copies of your personal information held by us. If you believe that any of the data, we hold about you is inaccurate, you can ask for it to be corrected or, in certain circumstances, erased. Additionally, you have the right to object to the processing of your personal data or request that its use be restricted. Where our processing is based on your consent, you may withdraw that consent at any time. However, please note that in some cases we may continue to process your data if we have a legal obligation to do so or if we can demonstrate a legitimate interest that overrides your request.
9. Complaint Process
If you have any concerns or issues regarding the way we have handled your personal information, please contact us using the details provided on our website. We take such matters seriously and will thoroughly investigate your complaint. You also have the right to raise your concern with the Information Commissioner’s Office (www.ico.org.uk).
10. Security Measures
We take appropriate technical and organizational steps to protect your data from loss, misuse, or unauthorized access. This includes secure file storage, password-protected systems, and staff confidentiality agreements.
11. Cookies and Website Tracking
Our website may use cookies to enhance user experience. You can control cookie preferences via your browser settings. For more, refer to our Cookie Policy.